Our kitchen design service

Our kitchen design service

Our full design service

After your first design consultation, if you decide that you’d like to go ahead, you’ll experience our in-depth and expert full design service. This is the part where rough ideas and outlines become your fully-formed vision and where your kitchen really starts to come to life (keep scrolling to find out more about what’s included).

There’s a £350 design fee at this stage, but you’ll get that back if you decide to go ahead with your Neptune kitchen. It’s also good to know that, when you place your order, we’ll only ask for a 20% deposit, with the rest due 21 days before we fit your kitchen.

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Designing the kitchen you've always wanted

What you'll get from our full design service

A home visit

Your designer will come to your home and do all of the precise measuring up for you. It takes the pressure of providing accurate dimensions off you and puts it on us to get right for you.

Henley Kitchen Moodboard with Ink Bottles
Plans and visuals

You don’t simply get to see an A3 plan of your kitchen, but elevations and 3D colour views too. It makes it so much easier for you to feel confident you’re making all the right choices.

Guildford Store 10
A broken-down quotation

So that you can easily see exactly what costs what and where you might want to make any changes.


It’s a subjective word because everyone’s idea of perfect is different. But with our design service, your designer will do as much back and forth as you need until we get to what perfection means to you.

Specialist installation

We want to look after you and your kitchen from the word go to the very end, when it’s all settled in your home. All of our fitters are trained at our Wiltshire academy, so they know all there is to know about installing a Neptune kitchen. If you use one of our fitters, you’ll get our lifetime guarantee too so we can carry on taking care of you for years and years to come.


Your free design consultation

It starts at your local Neptune store. You can book an in-depth appointment with one of our kitchen designers to choose a collection, go through your wishlist and start shaping your Neptune kitchen.