Assistant Store Leader

Chiswick - Permanent, full-time

The role

We are looking to welcome a new Assistant Store Leader to support our Chiswick store team.

We treat everyone who visits as an individual, taking immense pride in delivering a warm and welcoming personalised service. As a pillar of support to the Store Leader, you'll understand that our customers are at the heart of everything we do. You'll lead by example, always striving to deliver outstanding service, supporting the store team to surpass store objectives.

In order to consistently accomplish that, you will:

  • Guide, support and motivate a dedicated retail and kitchen design team
  • Coach, train and develop new and existing team members to become brand ambassadors
  • Ensure operational excellence throughout the store and behind the scenes
  • Maintain breath-taking visual merchandising and store presentation


As a positive and confident person you'll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You'll be passionate about our brand with a clear commitment to helping us drive forward the business forward.

While most of our stores are renovations and reimaginings of old buildings, Neptune Chiswick was our second London-based store to open. Set on the Chiswick High Road, it's a location that balances leafy and laidback with the hustle and bustle of one of London's most affluent suburbs. The nearest tube (Chiswick Park) is less than a five-minute stroll away.

What Benefits we can offer you
At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary:

  • Generous Holiday Allowance
  • Life Assurance
  • Enhanced maternity and paternity leave
  • Cycle to work scheme
  • Generous new item and factory outlet discounts
  • Discounted gym membership
  • Competitive salary and discretionary bonus scheme
  • Perkbox: Wellbeing Hub and Retail Discounts Portal
  • Your birthday day off
  • Day off if you become a Grandparent
  • A week off if you get married
  • Refer a friend scheme
  • Long service holiday allowance increase
  • Training Workshops


We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for their exacting standards, design-led aesthetic and expert craftsmanship, they're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. They're also respected for their commitment to craft and quality. Put simply, they make things they're proud of, and that are designed to last a lifetime.