The role
We are looking for a Assistant Store Leader to support our (Store) Team on a 12 month fixed term contract (Maternity cover) .
We treat everyone who visits as an individual, taking immense pride in delivering a warm and welcoming personalised service. As a pillar of support to the Store Manager, you'll understand that our customers are at the heart of everything we do. You'll lead by example, always striving to deliver outstanding service while surpassing store objectives.
In order to consistently accomplish that, you will:
- Guide, support and motivate a dedicated retail team
- Coach, train and develop new and existing team members to become brand ambassadors
- Ensure operational excellence throughout the store and behind the scenes
- Maintain breath-taking visual merchandising and store presentation
- Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products
As a positive and confident person you'll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You'll be passionate about our brand with a clear commitment to helping us drive forward the business forward.
The story behind Neptune Bury St Edmunds is one that dates back to the Georgian era. It was originally built for Robert Boby - a brand made up of inventors, designers and makers of hay and seed machinery. That's why the road that runs alongside our store has the name 'The Robert Boby Way'. When we restored it, we kept as many of the original features as we could, from the large sash windows to the grand double staircase. And, more recently, we've added new elements that are respectful of its heritage, such as the beautiful orangery at the rear.
What Benefits we can offer you
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
