Merchandising Assistant

Neptune HQ, Swindon - Permanent, full-time

The role

The commercial life cycle of everything we sell is the responsibility of our merchandising department. Each team member is a specialist in a specific product area, and on any given day they may be tracking stock, organising our supply chain or analysing sales and margins. They're big fans of spreadsheets, continually looking at data to help us make the right decisions, and then passing their findings on to the rest of the company.

We are offering a great opportunity to kick-start your career in retail within Merchandising as we search for a Merchandising Assistant to join our team. You'll amass lots of commercial experience with a luxury designer brand well known across UK and Europe for its beautiful home furnishings. Not only will you deal with suppliers around the world but you'll also work closely with our own supply chain, which starts with our talented manufacturing team in Asia.

The Role
At Neptune, the pace is fast, fun and collaborative which underpins life in our Merchandising team. They're a savvy and commercially aware bunch, always thinking ahead of the game to manage stock levels to meet financial targets and ensure our ever-growing collections of luxury furniture, stunning kitchens and home accessories are in the right place at the right time.

Day to day you will be responsible for:
It's not all about number crunching though. As you begin your journey into the world of merchandising at Neptune, here's just a few of the important skills we are looking for:

  • With an exceptional eye for detail, you'll analyse sales, trading and stock trends along with monitoring product shipping dates.
  • Your natural affinity for working with statistics and spreadsheets, backed up by intermediate to advanced knowledge of MS Excel, will really be put to the test.
  • Confident interpersonal skills will really help too, as you'll communicate with lots of people who are critical to ensuring that goods are received on time.
  • An organised approach to reporting on container load plans, purchase orders, packing lists, invoices and lots more is an absolute must.
  • Review weekly allocations to stores based on trade to identify opportunities and actions to drive additional sales potential


Life here moves quickly and you'll bring energy, enthusiasm and drive along with a "can-do" attitude and a desire to "get stuck in". That said, you'll need to be methodical, have a love of numbers and be a complete whizz on MS Excel, but most importantly aspire to deliver above and beyond the call of duty.

What Benefits we can offer you

  • Competitive salary
  • Generous Holiday Allowance
  • Life Assurance
  • Company sick pay
  • Enhanced maternity and paternity leave
  • Cycle to work scheme
  • Gym membership
  • Generous Neptune new item and outlet discounts
  • Perkbox: Wellbeing Hub and Retail Discounts Portal
  • Your birthday day off
  • Two paid volunteer days a year
  • Day off if you become a Grandparent
  • A week off to celebrate a life event
  • Refer a friend scheme
  • Long service holiday allowance increase
  • Training Workshops


Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.

Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for the whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.