The role
About Us
Less than a mile from the city centre, opposite the beautiful Ormeau Park, and close to the banks of the Lagan River, lies Neptune Belfast. It’s a store with a story to tell. Formerly the Ormeau Bakery, it was once home to Ormo Bread – the largest independent bakery in Ireland. The building dates back to 1875, and while it’s been renovated (with roof gardens by designer, Diarmuid Gavin), the original façade has been preserved along with various architectural heritage elements, such as the carved mouldings and the landmark clock. Our store is calm, inspiring and beautifully put together — just like the homes we help our customers create. We sell timeless, high-quality Neptune furniture and offer a full kitchen and home design service. We're excited to welcome a Home Specialist to our existing store team on a full time basis, focusing on providing a warm and welcoming environment for our customers and creating a memorable experience through their in-depth product knowledge and passion for great design and interiors.
We’re proud of our culture — it’s about taking ownership, supporting each other, staying curious, and improving every day. It’s not just what we do, it’s how we do it.
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Key Responsibilities
- Deliver a thoughtful, welcoming customer experience
- Sell confidently across furniture, accessories, and kitchen services
- Keep the store looking its best through visual merchandising and high standards of presentation and upkeep
- Manage transactions, quotes, and supplier orders accurately
- Help manage appointments for our design team
- Contribute to social media posts and help promote in-store events
- Handle queries and complaints with calm professionalism
- Take initiative and look for ways we can improve as a team
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About You
- You genuinely care about giving great service
- You’re a team player with a positive, can-do attitude
- You’ve got an eye for detail and love a tidy, well-dressed space
- You’re interested in visual merchandising (full training provided)
- You’re confident using email, tills and spreadsheets
- Experience in premium retail or furniture is desirable, not essential
- You’re proactive, open to learning, and ready to grow
- You must be available to work Saturdays — we’re open Monday to Saturday, with no Sunday working required
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Salary & Benefits
- 33 days holiday (including public holidays)
- Generous staff discount
- Discretionary company bonus scheme
- Company pension scheme
- A supportive, ambitious team and a beautiful place to work