The role
About this role
We are looking for a Home Specialist to join our team for 20 hours a week and provide premium customer service experience to all our customers through their in-depth product knowledge and passion for great design and interiors.
Responsibilities include:
- Creating and welcoming environment that makes customers want to visit regularly
- Identifying customer needs and use product knowledge to help choose suitable products
- Processing sales and communicate information accurately
- Being able to respond to queries on product's price, features and benefits
- Assisting in the health and safety, cleanliness and security of the store
- Supporting colleagues and working together as a team
- Being a brand ambassador for Neptune
Our stores are open 7 days a week and so it’s important that you’ll have flexibility to work during the week and at weekends also.
The Georgian House is based in the heart of the picturesque market town of Ludlow and is only a stone’s throw away from the famous Ludlow castle. Located on Castle Street, the Grade II listed property which was built in 1728 for a lawyer named Edward Baugh, is now home to the award-winning furniture brand Neptune. The Property itself spans over 1,500 square foot and is 1 of 420 listed buildings in Ludlow. It’s prime location and historic appearance attracts attention of the locals & tourists 365 days of the year. Although there is limited parking on site, Castle Street car park is less than a 20 second walk from the shop itself.
Company Incentives
- Competitive Salary
- Bonus Schemes & Incentives
- High quality brand that has been around for more than 25 years
- Shop Staff Discounts
- Family Annual Pass at Ludlow Castle
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We’re an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone’s voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we’re perhaps most known for kitchens – with heirloom-worthy dressers not far behind. Neptune’s trademark ‘look’ is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We’re also respected for our commitment to craft and quality. Put simply, we make things we’re proud of, and that are designed to last a lifetime.